UNREPORTED LICENSEE FAQS

What is an Unreported Licensee?

Unreported Licensees are real estate agents who have not joined one of the local association boards of which the sponsoring broker is a member.

Why Am I Required to Resolve an Unreported Licensee?

Article VI, Section 12 of the HLAoR Bylaws states that if a broker holds the license of a non-member agent, the broker must pay membership fees to the Association on behalf of that licensee.

Where Can I Find a List of My Unreported Licensee(s)?

You may view the list of UL agents by logging in to your Member Portal. Under the Brokerage section, select "Unpaid Agents" in the Roster Tab. There you will find an assessment fee of $522 that has been added to all Unreported Licensee accounts. Note: You will NOT have to pay this assessment if the Unreported Licensee joins HLAoR or another REALTOR® association, or if you terminate the agent sponsorship with TREC. See the next question below for more details.

How Can I Resolve my Unreported Licensee(s)?

You may choose one of four options to resolve an Unreported Licensee on your account:

1. Join the Highland Lakes Association of REALTORS®: 
   Have the Unreported Licensee establish REALTOR® membership with the Highland Lakes Association of REALTORS®.
   
   
2. Join Another REALTOR® Association:
   If the Unreported Licensee holds membership with another REALTOR® association in Texas, please confirm that the agent’s primary association has updated NAR records correctly. Once NAR records are updated correctly, the agent will automatically be removed from your Unreported Licensee roster and considered resolved.
   
   
3. Pay the Assessment (Non-Member Fee):
   You may choose to pay the outstanding balance of $522 instead of becoming a member of the Highland Lakes Association of REALTORS®. Please note: Paying the assessment will NOT make the Unreported Licensee a member of HLAoR, nor does this fee apply to future membership dues should the Unreported Licensee decide to join our Association.
   
   
4. Terminate Agent Sponsorship with TREC:
   Should you decide to no longer sponsor your Unreported Licensee, return the sponsored license to TREC for termination. Once this occurs and is available in the TREC data export files (24-48 hours), the agent will be removed from your Unreported Licensee roster and considered resolved.

What happens if I don't resolve any Unreported Licensees on my account?

Brokers have 2 weeks to resolve any Unreported Licensees on their account. Failure to resolve Unreported Licensees within this time period will result in a suspension of HLAoR and MLS services for all agents in that broker's office. A $100 reconnect fee will also be applied to the broker's account at that time.